For Current Volunteer Interviewers

Thank you for participating in this research study as a volunteer interviewer!

Upcoming Dates for On-Boarding Workshops

Tuesday, August 2 @ 5:30 - 7 pm ET

Upcoming Dates for Focus Groups

Tuesday, August 16 @ 5:30 - 7 pm ET
Friday, August 19 @ 12 - 1:30 pm ET

 

Volunteer Check List

  1. Attended on-boarding workshop

  2. Signed consent form

  3. Conducted interview(s)

  4. Filled out post-interview reflection form

  5. Uploaded materials (notes, audio recording, transcripts, etc)

  6. Attended follow-up focus group

  7. Received digital payment

Links to Study Materials

FAQs

 
  • Ideally, this should be someone around 10+ years older than yourself, such as a parent, grandparent, family friend, community member, older relative, etc. You can have either a direct or indirect personal connection with this person.

    This person should have grown up in somewhere geographically located on the continent of Asia and then migrated to the U.S. This may also include family members who lived in the U.S. for some time and migrated back to Asia.

    This person should be someone who may consume Asian language media as news sources; this could include Youtube videos to newspapers such as the Epoch Times or China Daily This person may also use WeChat, WhatsApp, Kakao, or LINE as a means of communication.

  • For some, you may want to use this process to speak with your parent(s) on topics that tend to be more challenging otherwise.

    Speaking with someone you know well may help with communicating across languages given shared background and knowledge of each other's language proficiencies.

    However, this interview may contain sensitive questions, and unlike interviews with strangers, sensitive topics of discussion may impact the relationship between you and your interviewee. For instance, you may feel more comfortable with relatives and family friends than your parent(s).

  • You should set aside around 60 minutes for this interview (or perhaps a series of shorter 20 minute or 30 minute conversations). You should also schedule around 30 - 60 minutes within 24 hours of the interview to process and go through your notes.

    You might also anticipate some extra time for setting up the equipment and technology for the interview to take place.

    Discussions about the questions raised during the interview might come up again after the interview is over. You might seek to have multiple conversations for answers to fully develop and feel free to go back and add additional notes.

    Also, the conversation doesn’t have to end with the interview! We hope that this interview process sparks further conversations outside of the research study.

  • If you find that your conversation wasn't fruitful for the study, that's fine. Let it go and find someone else to talk to!

  • You will need a way to record the interview, the ability to take notes, and tools that let you listen back to the recording. You should use whatever communication platform you and your interviewee are most comfortable using, whether that’s a phone call or other app.

    Zoom offers audio recording and transcription of an interview in one go. Be sure to budget in time to help participant interviewee setup their Zoom environment if they are not familiar with the platform.

    If using Zoom, under Settings, click on Recording. Turn on local recording (saves a local file directly on your computer) AND turn on cloud recording. Make sure "record an audio only file" is checked.

    Under advanced cloud recording settings, click on "audio transcript." This will automatically create a transcript alongside your audio file.

    During the meeting, click 'record' when you are ready. After, to access recordings on your Zoom account, go to Recordings. We are seeking the audio-only file recording of your meeting and if possible, the transcript.

    If you are unable to get a transcript that's okay. Many automatic transcriptions cannot accurately capture multilingual recordings. We are prioritizing access to the audio file.

  • See above on platforms for details on Zoom audio recording.

    If you’re doing the interview via a phone call, Rev.com has a free call recorder app that you can download for recording a phone conversation. You must have the app running before you call. You do not need to get the transcript via Rev, our team just needs the audio recording.

    Another low-key hack is to do the call via speaker and record via another device (e.g. Quicktime on Macbook).If you’re doing the conversation in-person, then just turn on your phone’s recording app.

  • Interviewing while note-taking can already be challenging, more so if you are conducting the interview in one language and taking notes in another.

    For note-taking, it might be helpful to take detailed notes about the context of the interview, such as time, date, location; what the other person was wearing; and surrounding environment, etc. These details help recall the interview more clearly afterwards.

    Audio recording is a great way to supplement note-taking. If you use Zoom, make sure the correct settings are turned on for recording and auto-transcription (see tech guide). If you use a phone or voice chat app, try putting the conversation on speaker and using another recording device, like a laptop.

  • Choose whatever language that you feel most comfortable speaking with your interviewee in.

    The conversation may go back and forth between English and another language., and there may be difficulty understanding more specialized terms (e.g., mis/disinformation) if the interview is being conducted in a language that the interviewer is not the strongest in. Work within your vocabulary (ex: bad information, wrong information).

    Note that most free auto-transcription softwares cannot do multilingual transcription when there is more than one language in conversation.

BEST PRACTICES FOR DIFFICULT CONVERSATIONS

  • Self Reflection

    Prepare through self-reflection in order to anticipate potential reactions. Take some time to journal. What do you find most challenging to listen and respond to? What are your own emotional triggers? Additionally, consider your own personal goals for this conversation. What are you hoping to learn more about?

  • Pivot

    Pivot away if the conversation shifts to terrains beyond the scope of the interview. For example, the conversation might divert attention back to you rather than staying with the interviewee (e.g., in the middle of the interview, your parent may start asking you personal questions or switch to another topic). Try saying, "Actually, I want to hear more about..." or "Can we go back to...".

  • Practicing Non-Judgmental Listening

    Practice non-judgmental listening and responses. Repeat back what you hear rather than what you think. Be open and curious by asking further questions. Try replying with prompts such as, "Tell me more about why you feel this way"; or "where did you hear that from?"

  • Sit in Silence

    Silences are okay. Give people time to respond. You can take time to gather your thoughts too.

  • Care After the Conversation

    Practice care after the conversation. If you are someone who needs to externally process, build in time to do so with someone you trust and feel safe around. To avoid gossip, this person might be someone who doesn’t know the person you interviewed. If you are looking to share things you learned with family members, such as a sibling, after some time has passed, you might encourage a future conversation that follows a similar model of learning and listening.

 Additional Questions? Please contact us: